Specialized training for in- and outbound
call services
Based on its wide experience with global services in the field of
in- and outbound calls, Connecta
Call Center can create any type of professional training covering
all contact center areas.
These are trainings sessions given by our professionals, focusing on the requirements
and priorities of your business. |
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Some of the topics covered by our courses:
- Call handling excellence
- Sales techniques
- Customer loyalty
- Questionnaires and surveys
- Booking of meetings
- Follow-up on collections
- Customer service
- Order taking
- Helpdesk
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[TRAINING] 
